FAQ

Our main service area covers Chicago and the greater Illinois region — including Joliet, Aurora, Naperville, Rockford, Peoria, and Springfield. For contracted clients, we also provide regional routes across Indiana, Wisconsin, and Iowa.

We provide same-day and next-day cargo delivery, depending on the distance and load type. Expedited and dedicated van services are available for time-sensitive shipments, with real-time GPS tracking and driver updates.

Our fleet includes Mercedes-Benz Sprinter 2500 high-roof cargo vans — perfect for local and regional deliveries. Each vehicle is insured, GPS-equipped, and maintained under manufacturer standards for reliability and fuel efficiency.

Yes. PM Bukatar LLC is a registered Illinois LLC and fully insured for commercial auto and cargo liability. Every shipment is protected under our policy to ensure peace of mind for our clients.

Absolutely. We offer weekly and monthly route contracts for distributors, logistics companies, and e-commerce businesses. Clients can reserve a dedicated van and driver to ensure consistent delivery performance and predictable costs.

Yes. Each Sprinter van is GPS-tracked, allowing our dispatch team to provide live updates on location and estimated delivery time. Clients receive communication throughout pickup, transit, and drop-off.

Our standard hours are Monday through Saturday, 7 AM – 8 PM.
For contract clients, after-hours and weekend deliveries can be arranged upon request.

We accept business accounts, credit cards, and electronic payments. For contract clients, Net-15 and Net-30 payment terms are available upon approval.

Simply fill out the “Get a Quote” form on our website or call (800) 399-0113.
Our dispatch team will respond with an estimated rate, route schedule, and cargo confirmation within minutes.

Our Sprinter vans are designed for hand-load or palletized cargo. For warehouse pickups, drivers carry dollies and straps for safe handling. Liftgate service can be arranged through our partner carriers if required.

We’re small enough to move fast and flexible enough to adapt to your delivery schedule — but large enough to handle multiple routes daily across Illinois. Our Sprinter-based operations mean faster loading, no waiting at docks, and direct routes — saving clients both time and cost.

We welcome long-term B2B partnerships. Contact our Logistics Division via info@pmbukatar.com to discuss route scheduling, dedicated van leasing, or exclusive delivery agreements.